Frequently Asked Questions
Everything you need to know about our premium home decor and gift packaging.
What is the typical shipping time for Decowraps orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while expedited options are available at checkout.
Can I return products if they don't match my home decor?
Yes, we offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return or exchange.
Are your decorative wraps and packaging materials eco-friendly?
Sustainability is a priority for us. A significant portion of our product line is made from recycled materials and is fully recyclable or biodegradable.
Do you offer bulk discounts for event planners or interior designers?
Absolutely. We offer tiered pricing for volume orders. Please reach out to our wholesale department with your business details to receive a custom quote.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.